Your orders ship within 24 to 72 hours of when they are placed. You can view the status of your order in the My Acount section. Tracking information will be emailed to you once your order has shipped.

Perishable items are not eligible for return. Should you experience any challenges with your order, please notify us within 7 days of receiving your order by clicking here.

We offer a discounted shipping rate on all orders. You can estimate your shipping cost on the cart page by entering your postal code.Click here to view our shipping policy.

Puccini’s currently ships to all addresses in Canada. We do not currently ship to the US, but we hope to extend our services in the near future!

For any order past 5 pm PST we ask our clients to allow Puccini's to fulfill and ship the order within 24 hours of its placement. Contact us here if you have questions!

Puccini's guarantees to handle all of our fine meats and cheeses with care and consideration with a focus on ensuring our products arrive as fresh as possible. Each order is packaged with high quality ice trays ensuring 24 to 48 hours controlled temperature. You can trust Puccini's knowing that we have considered your products arrive as fresh as possible.

Yes, at Puccini's we give the opportunity to create your own Gift Baskets! Puccini's online is currently constructing a customization option on the website; However, give us a call at 1-604-985-6328 or e-mail us here and we will be happy to assist you immediately.

Puccini's specializes in large gift baskets and corporate catering. Click here to view our catering brochure, and for our gift baskets please click here for any special inquires please contact us to better serve your individual needs.

Please contact our Customer Service team here and let us know how we can help!